- Service
Support - Pre sales
service - After sales
service - Technical
improvement
Service Support
Based on the actual processing needs of customers, recommend suitable models and configurations, and tailor precise CNC solutions for them.
Pre sales service
Based on the actual processing needs of customers, recommend suitable models and configurations, and tailor precise CNC solutions for them. Provide customized and exclusive CNC engineering solutions for specific industries and products to customers.
After sales service
Quickly respond to customers, provide comprehensive and high-quality service content, and maximize customer productivity;
A professional maintenance team provides regular maintenance services to customers and makes appointments for maintenance based on their actual situation.
Application Support
Provide on-site technical consultation to customers regarding materials, cutting tools, processes, supporting facilities, etc;
Provide technical personnel to assist customers in shortening the production transition period;
Provide processing technology directly to customers for difficult special orders;
For customers with special needs, arrange for engineers to be stationed on site.
Regular follow-up
Regularly conduct phone calls and home visits to customers, stay informed about the usage of equipment, and promptly identify and solve problems.
Technical improvement
With the improvement of technology, products need to be updated and replaced in a timely manner, and technical improvements will be provided for problems that arise during use.
